Privacy Policy
At Hotel Delsor, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and booking services.
1. Information We Collect
We may collect personal information including your name, email address, phone number, booking details, payment information, and any other information you voluntarily provide when making a reservation or contacting us.
2. How We Use Your Information
Your information is used to:
- Process and manage hotel reservations.
- Respond to your inquiries and customer support requests.
- Send booking confirmations and important updates.
- Improve our website and services.
- Comply with applicable legal obligations.
3. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings if you prefer.
4. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.
5. Sharing of Information
We do not sell or rent your personal information. We may share your information only when required by law or with trusted service providers who assist us in operating our business.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to such requests in accordance with applicable laws.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.